local CONNECTIONS | global REACH

delivering

LOCALLY

 

leading

GLOBALLY

  • GLOBAL REACH
     

    In just over 20 years, Huawei
    has emerged as a truly international organisation,
    trusted by the World’s
    leading telecom operators
    and business partners.

     

    Huawei is leading globally by delivering locally.

    Today, the company operates in developed and emerging markets around the World, headquartered within a special Economic Zone – City of Shenzhen – a booming technology hub within China.

     

    Huawei’s products and solutions are deployed in over 100 countries and serve 45 of the World’s top 50 operators, as well as over one billion users worldwide.

     

    Huawei Technologies is a world-leading telecom solutions provider focused on building long-term partnerships with telecom operators.

     

    Through our passionate employees and unmatched R&D capabilities, we respond quickly to customers’ needs with a comprehensive, customised set of offerings.

    In 2008, Huawei recorded USD23.3 billion in contract orders, 75% generated from international markets.

     

    As a progressive organisation, Huawei is committed to management transformation benchmarked against industry best practice. Since 1997, IBM, the Hay Group, Mercer, PricewaterhouseCoopers, Fraunhofer-Gesellschaft and Accenture have served as Huawei’s consultants in areas such as corporate management, human resources management, employee shareholding, financial management, and quality control.

     

    Huawei’s financial reports are audited by KPMG.
  • STRATEGIC PARTNERSHIPS
     
    Huawei has built long term relationships with some of
    the largest telecoms operators
    in the region.

    We have built a 3-level customer-service system to support customised solutions. This includes HQ, regional and local offices.

     

    Huawei Australia has local technical service engineers and also works with a number of local service partners.

     

    Technical Support offices in Australia and New Zealand offer a range of Engineering, Support, and Managed Services such as Project Management, Network Roll Out, Installation and Commissioning, Network Planning and Optimisation.

  •  
     

    We provide various levels of support services with guaranteed SLAs including Maintenance, Operate Maintain & Assist as well as Managed Services.

     

    Project and services teams are regularly deployed to provide a range of Engineering Services for customers in Papua New Guinea and the South Pacific Islands.

     

    Huawei has also established Customer Service and Support Departments (CSSD) in Sydney and Auckland, which adhere to ISO9001 standard, providing local engineers on the ground, and 24/7 support for frontline technical assistance and website support.

    Our local customers can be assured of high level support service via:

     

    - Access to technical support hotline

    - Prompt service

    - Rapid spare parts delivery, which is   enhanced through our Local Spare Parts   Hub located in Sydney and our Spare   Parts Logistics partner Schenker   Australia.

    Global Partnerships

     

    Huawei has joint ventures with Nokia-Siemens in TD-SCDMA solutions, Symantec in security and storage appliances and Global Marine in submarine network solutions. Huawei partners with industry leading players through joint labs with companies such as Intel, Motorola, Sun Microsystems, Qualcomm, Microsoft and Infineon, amongst others.
  • IN THE COMMUNITY
     
    Huawei is working in the
    Australian community to
    support a group of young Indigenous Australians as
    they take on the challenge
    of a lifetime with Kyle
    Vander-Kuyp on the
    Kokoda Trail.

    Huawei’s sponsorship will cover the costs of five of the 24 young Indigenous leaders as they take part in the Jobs Australia Foundation’s Indigenous Youth Leadership Program on the Kokoda Trail from 1-10 August 2010.

     

    Jobs Australia Foundation Chair David Thompson said Huawei’s sponsorship of this inspirational trek sends a great message to the Australian business community about the value of developing the skills of our future Indigenous leaders.

    More Information


    Media Releases
    Huawei joins Kyle & future leaders on Kokoda Trail


    Reports/Research
    Energy Efficiency Solutions


    Video
    Jan 2010 - Sky Business News Interview - Jeremy Mitchell

     

    Jobs Australia SCHOLARSHIP

    National Press Club Of Australia
  • IN THE COMMUNITY
     

    Jobs Australia Foundation was established to help disadvantaged communities throughout Australia and Huawei hopes that backing the trek leads other businesses to do the same.

     

    We are also proud to be a sponsor of the National Press Club.

     

    Bridging the Digital Divide

     

    Worldwide, Huawei is actively involved with trying to promote equal access to telecommunications and bridge the ‘Digital Divide’ between developing and developed nations through running CSR projects in regions such as Africa and Western China.

    Huawei contributes to local economies by increasing employment and training local engineers in advanced technical skills. Huawei has established 29 training centres worldwide in order to enhance our ability to transfer our professional knowledge in various fields.

     

    Environmental Sustainability

     

    Huawei is also committed to looking after the environment by designing environmentally-friendly products such as The Green Sites Solution which can reduce the power consumption of a base station by up to 60% and which is able to be integrated with environmentally-friendly energy sources such as wind, solar power, and methane.

    Huawei has adopted many measures toward energy conservation, which has resulted in an average annual energy costs reduction of 6.3% since 2003.

     

    In 2008, Huawei joined the Global
    e-Sustainability Initiative (GeSI), the most influential environmental protection organisation in the global Information and Communication Technology (ICT) industry.
  • ABOUT HUAWEI AUSTRALIA
     

    Huawei is a world-leading
    telecom solutions provider
    focused on building long-
    term partnerships with
    telecom operations.

    Huawei offers a complete telecom product portfolio, covering mobile, broadband, core network, transmission network, data communication, value-added services, terminals and services.

     

    Featuring “high quality, excellent service, low operating costs and high customer priority”, we have established comprehensive strengths and continuously provide competitive products and services for customers.

     

    Our regional head office is situated in Sydney and serves as the centre for greater Australia, New Zealand and the South Pacific region.

    Huawei’s Australian office supports various key functions of our operations such as business development, marketing, human resources, finance, post-sales and technical support.

     

    Our Sydney office also includes a modern training centre and test lab to enhance our customer service and support in the region.
    The Sydney HQ co-operates with more than 23 operators in eight of the regional countries and also coordinates four other regional offices: Melbourne, Auckland, Suva and PNG.

     

    Huawei supports a growing number of top telecom operators, in addition to a number of internet service providers and utilities.
  • LOCAL TEAM
     

    Guo Fulin

    GUO
    FULIN

    Chief Executive
    Officer

     

    Guo has been with Huawei for 11 years, starting in Huawei´s headquarters in Shenzhen China, Guo then moved to Thailand. In Thailand Guo worked as a product manager for mobile solutions. Guo has worked in Indonesia and Malaysia before moving to Sri Lanka as Managing Director. Guo was appointed the Australian CEO in August 2008.

    David Wang

    DAVID
    WANG

    Managing Director
    Sales & Business

     

    David joined Huawei in 1998 and has worked in China, Singapore, The Philippines, Malaysia and Australia. David worked as a Sales Manager and later as a Director.
    In January 2008 David was appointed Director of Public Relations for the South Pacific Region. In 2009 David became Managing Director of Sales and Business for Australia.

    Peter Rossi

    PETER
    ROSSI

    Chief Technical
    Officer

     

    Peter has over 20 years of experience in the Australian Telecommunications industry, with proven capability in the fields of strategic and technological service development, delivery, and project and program management in both the Vendor and Service Provider domains. Over his career Peter has held senior positions in Telstra, Lucent and Alcatel.
  •  
     

    Brian Hoppe

    BRIAN
    HOPPE

    Chief Financial
    Officer

     

     

    Brian is an Australian Chartered Accountant with over 17 years experience in the telecommunications industry. Prior to this position he was most recently CFO for Nortel’s Asia Pacific operations. During his time with Nortel, Brian worked in Canada and the US and also held senior finance positions for Nortel in Australia, Japan and China. Brian joined Huawei in May 2009.

    Swee Wong

    SWEE
    WONG

    Director of
    Human Resources

     

     

    Swee joined Huawei Australia in 2009 as HR Director. Swee has 22 years experience working in HR with IBM in Australia, Hong Kong, Malaysia, USA and Japan. She is a subject matter expert in many HR areas such as Talent, Rewards, Performance and Leadership.

    Jeremey Mitchell

    JEREMEY
    MITCHELL

    Director Corporate
    & Public Affairs

     

     

    Jeremy has been involved with PR & media for over 15 years. He has worked as an adviser and press secretary for several government Ministers in both Australia and the United Kingdom. He was Head of Public Affairs at the Australian High Commission in London. Before joining Huawei in late 2009, Jeremy was the Senior Media Relations Manager for Telstra.